Apple Expands Self-Repair Services to iPhone 14 and Select MacBooks
Apple has expanded its independent repair provider program to include the iPhone 14 series, 13-inch MacBook Air with M2 chip, and 14- and 16-inch MacBook Pro based on M2 Pro and M2 Max, effective from June 21. This program allows customers to access parts, instructions, and tools for the repair of specified devices. It is designed for individuals with experience in electronic device repair, although Apple recommends the majority of customers to resort to the Apple Store or an authorized service center.
Apple also announced that customers can now complete the system setup process following a self-repair by putting the device in diagnostic mode and following on-screen instructions. It’s no longer necessary for users to contact the program support service to perform this step, which verifies the authenticity and operability of the components.
“The launch of the post-repair system configuration allows the authentication of original Apple parts, firmware updates, and part calibration to ensure maximum performance and quality,” emphasized an Apple representative. “Moreover, for repairs requiring biometric authentication, such as Touch ID or Face ID, the system configuration links biometric sensors to the Secure Enclave on the motherboard, ensuring device security and customer privacy.”
Apart from the USA, the extended Apple independent repair and service program is now operational in Belgium, France, Germany, Italy, Poland, Spain, Sweden, and the UK. The program now includes desktop Mac computers with M1 series chips, and parts for repairing the TrueDepth camera and top speaker for iPhone 12 and iPhone 13 have also become available.
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