Business Process Management

Business Process Management

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Business Process Management (BPM) is a systematic approach to improving an organization’s business processes. It involves designing, modeling, executing, monitoring, and optimizing business processes with the aim of enhancing operational efficiency and improving business performance.Business Process Management (BPM) is a systematic approach to improving an organization’s business processes. It involves designing, modeling, executing, monitoring, and optimizing business processes with the aim of enhancing operational efficiency and improving business performance.

BPM is a holistic management approach that promotes business effectiveness and efficiency while striving for innovation, flexibility, and integration with technology. It is not a one-time task, but rather an ongoing activity that involves persistent process re-evaluation and continuous improvement.

Key components of BPM include:

  1. Process Discovery: Identifying and defining existing processes, along with problem areas.
  2. Process Design: Conceptualizing and modeling processes for the way the organization wishes to operate.
  3. Process Modeling: Detailed process mapping, including process steps, roles, inputs, outputs, dependencies, rules, and constraints.
  4. Process Execution: Implementing the process, often through a combination of human tasks and automated workflows.
  5. Process Monitoring: Tracking individual processes to gather data on performance and quality.
  6. Process Improvement: Using data collected during monitoring to identify ways to improve the process.

BPM can be supported by various tools and software applications, and it has become an integral part of operations in many organizations due to its potential to reduce costs, improve efficiency, and provide a better understanding of the full range of the company’s business processes.

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