Error Code 0x00000036

Error Code 0x00000036

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The “DEVICE_REFERENCE_COUNT_NOT_ZERO” (0x00000036) error typically arises when a driver tries to delete a device that has dependent devices that are not yet deleted. In simpler terms, this error occurs when a piece of hardware is removed while it’s still being used by another device or software.

How to fix:

  1. Update your drivers: Outdated or incompatible drivers could be causing this issue. Go to the manufacturer’s website, download, and install the latest drivers for your hardware.
  2. Uninstall and reinstall hardware: If you’ve recently added new hardware, try removing it and then reattaching it. Make sure that it’s properly installed and configured.
  3. Check for hardware issues: If you’ve been experiencing other hardware-related issues, your hardware might be faulty. If possible, test your hardware on another system or use diagnostic tools to check for problems.
  4. Perform a clean boot: This will start your system with a minimal set of drivers and services. If the error doesn’t occur during a clean boot, it means a third-party software or service is causing the error. You can then enable the services one by one to find the culprit.
  5. System Restore: If the issue started happening recently, you can perform a system restore to a point where the error did not occur.

Remember to back up your data before attempting these solutions. If the problem persists, consider reaching out to a professional.

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