Error Code 0x0000003E

Error Code 0x0000003E

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The “MULTIPROCESSOR_CONFIGURATION_NOT_SUPPORTED” error (0x0000003E) is a Blue Screen of Death (BSOD) error that occurs when the operating system detects a multiprocessor configuration that it does not support. This error often appears when there is a hardware compatibility issue, such as mismatched processors in a multiprocessor system.

How to fix:

  1. Check Your Hardware: This error is specifically related to a multiprocessor configuration, so it would be good to start by checking your system’s processors. If you have a multi-CPU system, ensure that all the CPUs are of the same model and stepping. Mismatched CPUs can cause this error.
  2. Update Your BIOS: A BIOS that’s not up-to-date might not correctly support a multiprocessor configuration. Check your motherboard manufacturer’s website for BIOS updates.
  3. Update Device Drivers: Make sure all your device drivers, especially motherboard and chipset drivers, are up-to-date. Outdated drivers can sometimes cause this type of error.
  4. Check for Windows Updates: Ensure your operating system is up-to-date with the latest patches and updates.
  5. Reinstall Your Operating System: If all else fails, you may need to reinstall your operating system. Be sure to back up any important data before doing this.

Remember to always backup important data before making significant changes to your system, and if you’re not comfortable performing these steps yourself, consider seeking professional assistance.

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